Your personal data is treated with the utmost care at Xvaji. This page explains in plain English — what information we collect, why we collect it, where it goes, and what rights you have.
Six core principles that underpin Xvaji's approach to data protection.
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption — the same standard used by banks — so no one can intercept your data in transit.
Xvaji never sells your name, number, or any other information to third parties. Outside of legal obligations, your data stays with us — that's not a promise, it's policy.
Xvaji collects only the information genuinely needed to provide its services. We don't ask for more than necessary — collecting unnecessary data simply isn't something we do.
You have the right to view, correct, or request deletion of your own data. Xvaji respects these requests and acts on them as quickly as possible.
Xvaji never stores your bKash, Nagad, or bank PIN. Once a payment is completed, only the transaction reference is retained — nothing more.
Xvaji's Privacy Policy is updated in line with changes in technology and regulations. Users are notified before each update takes effect.
This Privacy Policy applies to users of the Xvaji platform (xvaji.click website and mobile app). By reading it, you will understand what information we collect, how we use it, and what rights you have.
Xvaji is an internationally licensed online betting and gaming platform operated for users in Bangladesh. We understand that personal data is a sensitive matter, which is why this policy has been written with full transparency — so you know exactly what happens to your information.
By using our website or app, you are considered to have accepted this Privacy Policy. If you have any questions about any part of it, reach out to us at support@xvaji.click — we respond in Bangla.
This policy applies solely to Xvaji's own platform. Third-party sites and apps operate under their own privacy policies, for which Xvaji accepts no responsibility.
Xvaji collects two types of data — what you provide directly, and what is collected automatically.
What you provide directly:
Automatically collected data:
| Data Type | Why We Collect Data | Retention Period |
|---|---|---|
| Name & Contact Details | Account Management | For the duration of active account + 5 years |
| Identity Verification Documents | KYC Legal Obligations | 5 years |
| Payment Records | Financial Security & Auditing | 7 years |
| Device & login information | Security Monitoring | 90 Days |
| Gaming History | Service Improvement & Responsible Gaming | 2 Years |
Xvaji uses your data for the following purposes — and only these purposes:
Xvaji never uses your data for advertising or to build marketing databases — this is a strict policy we do not compromise on.
Xvaji's servers are housed in internationally certified data centres with 24/7 physical and digital security. The safeguards we maintain to protect your data include:
Once the data retention period expires, data is securely deleted or anonymised. The table above specifies the retention period for each category of data.
Xvaji does not sell your data. However, limited information may be shared with trusted partners solely to deliver our services. Those partners are only permitted to use your data for the specific purpose it was shared — nothing else.
All partners with whom data is shared are bound by agreements aligned with Xvaji's privacy policy. They are not permitted to use your information for any purpose of their own.
Xvaji uses cookies and similar technologies on its website and app. These fall into three main categories:
You can block cookies through your browser settings, though some features may not work properly as a result. The mobile app uses equivalent local storage methods in place of cookies.
Xvaji does not use tracking cookies from any external ad networks. Your browsing data is never shared with advertising companies.
Every Xvaji user has certain fundamental rights over their own data. These are set out clearly below:
If you'd like to see what information Xvaji holds about you, submit a request and we will provide full details within 30 days.
If any of your information is incorrect, you can have it updated. Make changes through Account Settings or by contacting support.
If you wish to close your account, you may request deletion of your data — except where retention is required by law.
You may object to the processing of your data for specific reasons. Contact support and your request will be reviewed.
You may request an export of your gaming and payment history in a specific format.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time — either through your account settings or by contacting support.
To exercise any of your rights, email us at support@xvaji.click or reach out via live chat. Requests are typically acted upon within 7–30 days.
Xvaji's services are strictly for users aged 18 and above. We do not knowingly collect data from minors or permit them to create accounts.
If a parent or guardian suspects that their minor child has created an account on Xvaji, please contact us immediately at support@xvaji.click. We will promptly investigate the account and close it if necessary. Any data collected in such cases will be securely deleted.
Age verification at registration and the KYC process are in place specifically to prevent minors from creating accounts.
Xvaji reserves the right to update this Privacy Policy in response to changes in technology, services, or legal requirements. For any significant changes, users will be notified via email or in-app notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of the page always reflects the current version. Previous versions may be available upon request through support.
How to contact us regarding the Privacy Policy:
For more details, visit our Terms & Conditions and Responsible Gaming View page.
A quick overview of what Xvaji does and does not do.
Answers to some common questions about privacy and our services.