Safe play · Healthy living
Entertainment on Xvaji isn't just about winning — it's about a healthy, controlled experience. We want every member to enjoy themselves within their limits. That's why our platform offers a full suite of responsible gaming tools, completely free for everyone.
Online betting and gaming are entertainment — never a livelihood or a solution to problems. Xvaji genuinely believes this. That's why we don't just talk about winning; we talk about playing the right way.
Millions of people across Bangladesh spend time on online gaming platforms every day. Many play for fun; others bet to make cricket even more exciting — and that's perfectly normal. But when gaming starts to spiral out of control and puts a strain on family and relationships, that's when it becomes a problem. Xvaji wants to reach you before that moment arrives — and help you stay on the right side of it.
Our responsible gaming programme is more than a list of rules — it's Xvaji's sincere commitment to looking after the well-being of every member, not just their account.
Keep these principles in mind as the foundation of responsible gaming at Xvaji.
Only bet what you can afford to lose without it affecting your daily life. Never bet with household money or borrowed funds.
Long uninterrupted sessions lead to mental fatigue. Decide how much time you'll spend playing each day and stick to it.
Betting is entertainment — not a source of income. A win is a bonus; a loss is part of the game. Keeping this mindset takes the pressure off.
Turning to gaming to cope with stress, anger, or loneliness is a risky path. Your judgment won't be at its best in that state — take a break instead.
Chasing losses — placing bigger bets to recover what you've lost — is the most dangerous habit of all. If you're on a losing streak, take a break. Don't rush to win it back.
Let a family member or trusted friend know that you're betting online. An outside perspective can often spot problems that you might not notice yourself.
You can activate any of these tools at any time from your account settings.
Set your own daily, weekly, or monthly deposit cap. Once you hit the limit, no further deposits will go through — the system stops it automatically.
Effective ImmediatelySet a cap in advance on how much you're willing to lose within a given period. Once that limit is reached, betting will be temporarily paused.
Stay in ControlDecide in advance how long each session will be. When your time is up, the platform will automatically notify you and end the session.
Automatic alertsTake a short break anywhere from 24 hours up to 30 days. You can still log into your account during this time, but betting and deposits will be disabled.
Flexible Time LimitsIf you need a longer break, you can request to have your account suspended for anywhere from 6 months to permanently. Contact support and we'll take care of it promptly.
Completely ConfidentialRegular pop-up notifications during play will show you how long you've been playing and how your session is going. It's a simple way to stay self-aware.
Enable in SettingsRequests to raise your limits come with a 24–72 hour waiting period — and that's intentional. It's there to prevent impulsive decisions. Cancelling a self-exclusion takes even longer.
Gaming addiction doesn't happen overnight — it builds gradually. Recognising these signs early makes it possible to seek help in time.
If you find yourself betting with household money, borrowed funds, or savings, that's a serious warning sign. Once you've gone past your entertainment budget, it's time to stop.
If gaming is straining your relationships or friendships, or if you find yourself hiding your betting from loved ones — these are warning signs worth taking seriously.
Trying to recover losses with bigger bets, or needing to stake more than before just to feel the same thrill — these are early signs of addiction.
Feeling irritable, anxious, or restless when you can't play is a clear sign of dependency. If this sounds familiar, please seek help right away.
Losing focus at work, skipping the office, or missing classes because of gaming is a clear sign that it's affecting your professional and academic life.
Set up responsible gaming limits on your account in just a few simple steps.
Log in to the website or app and tap the profile icon in the top right corner.
Find the "Responsible Gaming" option in your profile menu.
Deposit limit, loss limit, session time, or cooling-off — choose whichever works for you.
Set realistic limits based on what you can genuinely afford and your own habits. The lower your limits, the better protected you are.
Settings take effect immediately once saved. A confirmation will be sent via email or app notification. If you need any help, reach us on live chat.
To request self-exclusion, reach us directly via live chat or at support@xvaji.click. Our team will act promptly — with full confidentiality and zero judgment.
Take a moment to think through these questions honestly — the answers are for your benefit.
Responsible gaming at Xvaji isn't an add-on — it's central to how we operate. Date of birth verification is mandatory for every account, because we have no place for underage users on our platform. Gaming under the age of 18 is neither legally permitted nor ethically acceptable.
Gaming addiction is a real problem that can affect anyone — regardless of education, wealth, or age. It's not a sign of weakness; it's a mental health condition that can be treated. Xvaji wants to help raise awareness, reduce the stigma, and make it easier for people to ask for help.
Our customer support team is specially trained in responsible gaming. They know how to handle these conversations with sensitivity. Anyone who reaches out via live chat with a concern will never be ignored or judged — they'll be helped.
If Xvaji detects unusual patterns in a user's gaming behaviour — such as sudden large deposits, playing through consecutive nights, or repeatedly attempting to raise limits — an automatic alert is sent, and our team may reach out if needed. This comes from a place of care, not surveillance.
If you have teenagers or young adults at home who spend a lot of time online, it's worth staying alert. Xvaji strictly enforces its 18+ policy, but parental awareness is just as important.
Have open conversations with your family about online gaming and betting. Treating the topic as taboo only drives it underground.
Stay aware of which apps teenagers in your household are using. Limit their access to payment apps.
If you suspect your child is using Xvaji, contact us at support@xvaji.click and we'll investigate promptly.
Questions about accounts and membership.